Privacy Policy

This policy explains what personal information we collect when you shop with us, why we collect it and what we do with it.

What we collect

• Order details: your name, phone number, email address (optional), delivery address, the items you order and your payment method.
• Account details: if you create an account, your sign-in details and saved addresses and wishlist.
• Device and visit information: browser, device type, language, the page you came from and the campaign link you used, so we can understand which of our ads and pages work.

Unfinished checkouts

When you type a valid mobile number on our checkout page and do not complete the order, we save what you have entered so far (your name, number, address, delivery and payment choices and the items in your cart). We use it only so that our team can contact you to help you finish the order. The record is deleted automatically as soon as you place the order, and you can ask us to delete it at any time using the contact details below.

How we use your information

• To process, deliver and support your orders, including SMS or email updates about them.
• To prevent fraud and keep our store secure.
• To improve our products, prices and marketing.

Who we share it with

We share only what is needed with the couriers who deliver your order and the payment providers who process your payment. We do not sell your personal information.

How long we keep it

We keep order records for as long as needed for accounting, returns and legal reasons. Unfinished checkouts are removed when the order is placed, or when you ask us to delete them.

Your choices

You can ask to see, correct or delete the personal information we hold about you. Contact us using the details on our Contact Us page.